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Minimizing Complexity

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By Tom Schroder, Vice President, Corporate Communications   There is a movie where a grizzled, old, cowboy is asked the secret of life.  He raises one finger and says,  “One thing.  Just one thing.  You stick to that and the rest don’t mean ____.” Easier said than done, right? Complexity paralyzes.  It can suck the special out of a great idea.  And along the way, it can frustrate us, slow us down and create swirl. All of us have been on both sides of complexity:  we’ve contributed to it and we’ve been victims of it.  And let’s face it – we work in a very complicated business and we constantly push ourselves and each other toward excellence.  And so some of what we are dealing with is unavoidable. We know what complexity looks like:  a meeting or email about a problem or plan.  A lot of voices in the room.  Questions and conversation that be...